Risks and Rewards

  • Open source benefits universities
    • You don't have to rely on a vendor for support and updates
    • The Open Source Community if comprised of folks who both write and use software
    • People write software to solve a problem, not make a profit.  Time and resources are spent on functionality, not advertising and sales
    • Support comes directly from the developers of the product.
    • Puts the power of support and maintenance in the hands of local tech folks
  • It's a little Scary
    • There are no guarantees with open source
    • You have to trust your techies to be the end of line tech support
    • They will probably need to be on call and willing to tether themselves (at least to some extent) to the office
  • Should we use Open Source for everything? NO!
    • Open Source software, out of the box is just like any other piece of software, it can't (and probably isn't designed to) do everything.
    • Pick the right tool for the problem.
      • Finding the right tool is more important than finding the “cheapest” one today.
    • Sure Open Source Software doesn't cost any money but you do have to people willing and able to dig through code and fix the problem.
      • Having a team with the specific skills to manage, and manipulate Open Source Software is not always a given
      • Do you have application developers or application support personnel?